I’ve paid AF for renegotiated re-newals on both of my own car’s GTO and Vitz, my son is also with AF with his Toyota GT4 his policy is due on the 19th of this month, this afternoon I my debit card was refused twice, I get back home and check my bank account to find that AF have taken over £800 from my account for the GT4.
What I am angry about is, had they tried to do this before I paid last week the payment would have been denied as card has been changed, what they have done is to use the card number I paid my own policies with to pay for the GT4 for the full payment, my son has had quote from another insurance Co for just over £600 and was going to speak to AF tomorrow to renegotiate his policy, count on it, I wont be with them next year!!
I think you’ll find that’s a bit more than “cheeky”… AFAIK, it’s illegal for them to take money without your consent and could land them in seriously hot water.
talk to your bank who will bring it up as a freud case and you
will get your money and any charges you are owed
STAY AWAY FROM THESE PEOPLE i dont know what has happened
to this company but years ago they were the dogs bollox.
now they just try to pass the buck everytime you speak with them