Got the letter about the membership for next year today but it has a little weird sticker on it, saying something about postage unpaid deficient for 19p and with a handeling fee of £ 1, it says to pay £ 1.19
I googled the sticker and it is this one (but then without the PAID through it) :
But, they did post the letter, so there’s no card saying there’s a letter for me to collect or anything, so not sure how this works now ?
normally its a £1 handling fee and then the 19p is how short the postage was.A big con if you ask me as recently was caught out on this one and its due to the size of the envelope
errmmm yes these are the club renewal letters i will hold my hands up here and take the blame .
In the rush to get these out i put all the membership letters in associated envelopes and stamped them all within a couple of hours and posted them out following morning .
Then penny only dropped when Simon rang me lastnight to query what stamps had been used as he was ordering more envelopes :?
bear with us on this and we will get something sorted asap .
Sorry guys i ■■■■■■ this one up .
I will hopefully be able to post up a resolution tonight or tomorrow
It amazes me how much different post offices in different areas work… some still having the
letter put through the letterboxes regardless of the postage being incorrect when others have the
letter held back until the £1.19 is paid… Two or three days ago I received the slip saying I had to
pay the £1.19 to get my letter but if your re-sending them out then they can keep it… I’m just
surprised there doesn’t seem to be a normal code of practice throughout this Countries GPO service :?